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HLTAID011 covers nationally recognised first aid knowledge aligned to ARC guidelines, workplace procedures, legal considerations, infection control, CPR technique for adults, children and infants, AED use and the recognition and management of common illnesses and injuries.

ARC guidelines inform CPR technique, AED use, recovery positioning, choking management and overall first aid decision-making to ensure current, evidence-based care.

The unit references current first aid guidelines from Australian national peak clinical bodies to support best-practice management for specific conditions.

Apply a scene survey before approaching: check for traffic, electricity, sharps, fire, violence and environmental risks; use DRSABCD and controls like PPE, isolation and safe patient handling.

Use standard precautions: hand hygiene, gloves, mask, eye protection, resuscitation barrier devices; manage sharps safely and clean/disinfect equipment after use.

Maintain currency through regular training: CPR annually and full first aid renewal typically every 3 years, plus workplace drills and refreshers.

They are state/territory documents that set practical guidance for first aid in workplaces—covering training, kits, facilities and procedures.

Emergency response plans, incident reporting, kit maintenance, infection control, PPE, communication and handover procedures should be followed.

Typical contents include gloves, resuscitation mask, dressings, bandages, roller and triangular bandages, saline, antiseptic, adhesive tape, splinter forceps, scissors, thermal blanket and a notepad/pen.

Provide reasonable care within your training, avoid negligence, and act in the casualty’s best interests while keeping yourself and others safe.

Act within the scope of your training; call for help early and refer to advanced care when needed to avoid causing harm.

Gain consent from conscious adults; for unconscious casualties, consent is implied. For children, seek a guardian’s consent when available.

Protect personal information, share only with those who need to know (e.g., emergency services) and store reports securely per policy.

Use debriefs, peer support, EAP services and self-care strategies; escalate to professional support if needed.

Use head-tilt chin-lift for adults/children (neutral for infants). Place unconscious breathing casualties in the recovery position to protect the airway.

Stop when the casualty shows signs of life, you are relieved by a professional, an AED advises otherwise, the scene becomes unsafe, or you are physically unable to continue.

Turn it on, follow voice prompts, attach pads to a bare chest, stand clear while analysing/shocking, and resume compressions immediately as directed.

Regularly check pads and battery expiry, perform self-tests per manufacturer instructions and store the AED accessible and ready for use.

A series of critical steps—early recognition and call for help, early CPR, early defibrillation and advanced care—that greatly improve survival from cardiac arrest.

Dial 000, use speakerphone for hands-free communication, provide location details and follow dispatcher instructions. Consider Emergency+ app for GPS coordinates.

Check for response, open the airway and look, listen and feel for normal breathing; agonal gasps are not normal breathing—start CPR.

Provide compressions at 100–120 per minute, 30:2 compression-to-ventilation ratio, depth of one-third of chest: adults ~5–6 cm, children ~5 cm, infants ~4 cm.

Centre of the chest on the lower half of the sternum; use two hands for adults, one or two for children depending on size, and two fingers for infants.

Airway positioning, compression technique and ventilation volumes vary between adults, children and infants—follow ARC age-specific guidance.

Mild reactions may need antihistamines and observation. Anaphylaxis requires immediate adrenaline auto-injector use, call 000 and close monitoring per action plan.

Help the casualty sit comfortably, use a reliever inhaler with spacer as directed, monitor breathing and call 000 if symptoms persist, worsen or are severe.

Apply firm direct pressure, use dressings, elevate if appropriate and monitor for shock. Escalate for life-threatening bleeding and follow workplace protocols.

Cool the burn with cool running water for 20 minutes, remove tight items, do not use ice or creams, and cover with a non-stick dressing.

Stop activity, rest in a comfortable position, call 000 and follow ARC guidance and workplace protocols while monitoring breathing and responsiveness.

Give back blows and chest thrusts per ARC guidance, monitor continually and seek medical review after resolution; adapt techniques for infants.

If the person is conscious and able to swallow, give a fast-acting glucose source for suspected hypoglycaemia and monitor; call 000 if uncertain or no improvement.

Ensure rescuer safety, call 000, commence CPR if unresponsive and not breathing normally, and manage for hypothermia after rescue.

Use Pressure Immobilisation Technique where indicated, apply local measures as appropriate for other stings, keep the casualty still and arrange urgent medical help.

Flush chemical exposures with copious water, shield embedded objects without removing them and seek urgent medical care.

Immobilise the area, use slings/splints as needed, apply RICE principles for soft tissue injuries and monitor neurovascular status.

Stabilise the head and neck, avoid unnecessary movement, call 000 and monitor airway and breathing until help arrives.

Move to a warm environment, remove wet clothing, insulate with blankets and warm gradually; call 000 for moderate to severe cases.

Rest in shade or a cool place, cool with water/fans/ice packs to neck/armpits/groin, give fluids if conscious and call 000 if heatstroke is suspected.

Clean with saline or clean water, apply an appropriate dressing and monitor for signs of infection.

Sit the person forward, pinch the soft part of the nose for 10 minutes and avoid blowing or picking; seek care if bleeding persists.

Do not induce vomiting; call the Poisons Information Centre on 13 11 26 or 000 if life-threatening and follow instructions.

Protect from injury, time the seizure, place in recovery position afterward and call 000 if it lasts over 5 minutes, repeats or it is the first known seizure.

Look for pale, cool skin, rapid pulse and dizziness; lay the person flat (if appropriate), keep warm, manage bleeding and call 000.

Wash the area with soap and water, encourage gentle bleeding, report the incident and seek medical assessment per workplace protocol.

Use FAST: Face droop, Arm weakness, Speech difficulty, Time to call 000—act quickly for best outcomes.